Support

We're here to help.

Whether it's a recipe that didn't work, an allergen detection issue, or a partnership idea — Ciercle LLC's team reads every message.

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Reach the team directly. We reply to every message within 24 hours, usually faster.

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Pricing, allergies, AI scanner, account deletion — most questions are answered there.

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New recipes, behind-the-scenes from Ciercle LLC, and product updates on Instagram.

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Tell us what's on your mind and we'll get back to you within 24 hours.

How does the AI ingredient scanner work? expand_more

Point your phone camera at any ingredient — fresh produce, packaged goods, jars, anything. Our model identifies it in under a second, then suggests recipes you can make with what you already have. (Pro feature.)
Which allergens does Koziny detect automatically? expand_more

The 9 most common food allergens — Peanuts, Tree Nuts, Milk, Eggs, Fish, Shellfish, Soy, Wheat / Gluten, and Sesame — plus any custom allergen you type yourself.
What's the difference between Free and Pro? expand_more

Free includes the full recipe library, search, allergy filtering, manual meal planning, cooking mode, and shopping lists. Pro ($5.99/mo) adds the AI features that cost compute on our side: ingredient scanner, AI meal plans, AI recipe creation, and personalized recommendations. Cancel anytime.
How do I cancel my Pro subscription? expand_more

Open your phone's App Store or Play Store subscription settings and cancel from there. Pro features stay active until the end of your current billing cycle. No hidden fees, no follow-up emails.

Our full FAQ on the home page covers offline support, data deletion, nutrition accuracy, and more.