You can delete your Koziny account and all associated personal data at any time. There are two ways to do it, described below.
Option 1 — In the Koziny app
- Open the Koziny app on your phone.
- Sign in to your account.
- Tap your Profile (avatar in the top-right of the home screen).
- Scroll down to the Settings section.
- Tap Delete Account.
- Tick the confirmation checkbox and enter your password.
- Tap Delete.
Your account and all data listed below are removed from our servers immediately after you confirm. You will be signed out automatically.
Option 2 — By email
If you no longer have the app installed or can't sign in, email support@koziny.com from the email address on your Koziny account with the subject line "Delete Account Request". We will process the deletion within 7 business days and email you a confirmation.
What gets deleted
When you delete your account, we permanently remove:
- Your name, email address, and profile photo
- Your body profile (height, weight, date of birth)
- Your dietary preferences and allergies
- Your saved recipes, favorites, and recipes you created with AI
- Your meal plans and shopping lists
- Your cooking history (recipes you marked as cooked)
- Authentication tokens and any push-notification tokens
What may be retained
For legal, security, and fraud-prevention reasons, we may retain the following in a limited form:
- Server backups: deleted data persists in encrypted backups for up to 30 days, after which it is permanently purged.
- Anonymized analytics: aggregate, non-identifying usage statistics may be retained indefinitely — there's no way to link them back to you.
- Legal or financial records: if you ever made a purchase, payment records are kept for the period required by applicable tax and accounting law (typically 7 years).
Questions?
For anything about this process or other privacy concerns, contact support@koziny.com. You can also review our Privacy Policy for a complete picture of how Koziny (operated by Ciercle LLC) handles your data.